Great Pelanks Immigration Ltd

GREAT PELANKS IMMIGRATION LTD TERMINATION AND REFUND POLICY

In furtherance of the services to be rendered to you (herein referred to as the “Client”) byTrip Affairs Travel Consult Ltd (herein referred to as “Trip Affairs”), the following constitutes Trip Affairs’ Termination and Refund Policy:

1. Where a client within Twenty-Four (24) hours of making either deposit or full payment for a service or a set of services to Trip Affairs, proceeds to terminate the service or set of services, the client shall be entitled to refund of the money paid less 10% (Ten Percent) of the total agreed fee for the services.

• Where a client within the period of Two (2) weeks from the date of making either deposit or full payment for a service or a set of services to Trip Affairs, but before payment of visa application fee to the embassy by Trip Affairs, proceeds to terminate  the services or set of services, the client shall be entitled to a refund of the money paid less 50% (Fifty Percent) of the total agreed fee for the services.
• Where a Client terminates a service or set of services within a period of Two (2) weeks from the date of making either deposit or full payment for the service or set of services to Trip Affairs, but after payment of visa application fee to the embassy by Trip Affairs, the Client shall not be entitled to any refund.
•   No refund shall be made by Trip Affairs where a client terminates a service or set of services after a period of Two (2) weeks from the date of making either deposit or full payment for the service or set of services to Trip Affairs.
• Where a Client after making deposit for a service or set of services to Trip Affairs proceeds to terminate the said services after the services have been completed by Trip Affairs or after a substantial part of the service have been satisfied by Trip Affairs, the Client shall pay the outstanding of the agreed fee for the services to Trip Affairs.
• Where the Client executes Trip Affairs’ Consultancy Agreement, either before or after execution of this Termination and Refund Policy, this Termination and Refund Policy shall constitute a part of the Consultancy Agreement, however where the client does not execute Trip Affairs’ Consultancy Agreement, this Termination and Refund Policy shall constitute a standard Agreement binding on both Trip Affairs and the Client.
•  Client who intends to terminate and/or request for a refund must do so by sending a notice of termination and/or refund to Trip Affairs by email as computation of time for a refund will start counting from the date of receipt of such email by Trip Affairs. The Client must follow up with a call if the client does not receive a response from Trip Affairs within Two (2) hours of sending the said email.
• Delivery of the email containing this Termination and Refund Policy to the client by Trip Affairs is deemed as execution of this Agreement by Trip Affairs.
• An email reply from the client containing the name of the client to the email containing this Termination and Refund Policy is considered as electronic execution by the client and Termination and Refund Policy shall be deemed to commence on the date of receipt of such reply by the Consultant.

1. Please note that upon executing this Termination and Refund Policy, you become the “Client” referred to herein.